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TERMS & CONDITIONS

OVERVIEW

This website is operated by SOLVITALY. By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions.

PRODUCTS & SERVICES

We offer beauty and personal care products. All product descriptions and prices are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

ORDERS

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders suspected of fraud or misuse

 

If your order is cancelled, you will be notified and refunded.

PRICING & PAYMENTS

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

Payments must be made in full at the time of purchase.

SHIPPING

Delivery times are estimates and may vary depending on location and logistics.

We are not responsible for delays caused by:

  • Customs processes

  • Courier issues

  • External factors beyond our control

REFUNDS & REPLACEMENTS

Refunds and replacements are handled in accordance with our Refund Policy.

We do not require product returns. All claims are subject to review and approval.

INTELLECTUAL PROPERTY

All content on this website, including text, images, and branding, is the property of SOLVITAY and may not be used without permission.

LIMITATION OF LIABILITY

We shall not be liable for any indirect or consequential loss arising from the use of our products or website.

GOVERNING LAW

These Terms are governed by the laws of England and Wales, including the Consumer Rights Act 2015.

CONTACT INFORMATION

For any questions, please contact us:

Email: [your@email.com]

PRIVACY & SAFETY

At SOLVITALY, your privacy and data security are extremely important to us.

Data Collection

We may collect personal information such as:

  • Name

  • Address

  • Email

  • Payment details

This information is collected when you:

  • Place an order

  • Contact us

  • Browse our website

 
Use of Information

Your data is used to:

  • Process orders

  • Provide customer support

  • Improve our services

 

Data Protection

We implement appropriate security measures to protect your personal information.

All payments are processed through secure, encrypted systems.

 

Third Parties

We may share information with trusted third parties such as:

  • Payment processors

  • Shipping providers

Your data will never be sold.

Cookies

Our website uses cookies to improve your browsing experience and analyse traffic.

 
Your Rights

Under the UK GDPR, you have the right to:

  • Access your data

  • Request corrections

  • Request deletion

PAYMENT METHODS

PAYMENT METHODS

We offer secure and convenient payment options for our customers.

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

Secure Payments

All transactions are processed using secure encryption technology to ensure your data is protected.

We do not store your payment details.

Payment Verification

In some cases, we may:

  • Request additional verification

  • Delay or cancel orders flagged as high risk

This is to prevent fraud and ensure customer safety.

Currency

All payments are processed in GBP (£).

Your bank may apply currency conversion fees if applicable.

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