Our delivery times typically range between 5–7 working days, depending on your location. Please note that during busy periods, delivery may take slightly longer. Once your order is shipped, you will receive a tracking number to follow your delivery.

We work with international suppliers and fulfilment partners to bring you the best products. This allows us to offer competitive prices and a wider range of items.

Once your order has been dispatched, you will receive an email with your tracking information. If you need help tracking your order, feel free to contact us.

We accept all major credit and debit cards, along with secure digital payment methods. All payments are processed securely.

Yes. We use secure encryption technology to protect your personal and payment information. Your details are never stored or shared.

No. For your convenience, we do not require returns. If there is an issue with your order, simply contact us and we will resolve it with a refund or replacement.

You can request a refund within 30 days of receiving your order. Simply contact us via: 📧 Email: contact@solvitaly.com Our team will guide you through the process.

If your item arrives damaged or has a fault: Contact us within 30 days Provide photos or a short video showing the issue We will offer a replacement or a full refund.

Due to hygiene and safety reasons, opened or used products cannot be refunded unless they are faulty. This helps ensure the safety of all our customers.

Once approved, refunds are processed within 5 working days. Your bank or payment provider may take additional time to complete the transaction.

Yes, in some cases. We may refuse requests that show: Signs of misuse Repeated refund claims Insufficient or inconsistent evidence

Our support team is available via: 📧 Email: contact@solvitaly.com We aim to respond within 24–48 hours (working days).

We stand behind our products. If something isn’t right, contact us and we’ll do our best to resolve the issue quickly and fairly.